Business Book Reviews
Unlocking the Hidden Customer Experience Book by Colin Shaw, Review About The Book: Unlocking the Hidden Customer Experience Book by Colin Shaw, Colin Shaw’s new eBook, “Unlocking the Hidden Customer Experience: Short Stories of Remarkable Practices that Ensure Success” explores both the philosophy behind great Customer Experience and the best (and worst) real-world examples of them. As...
The DNA of Customer Experience: How Emotions Drive Value, Review Book by Colin Shaw Show me the money! This is the frantic cry of the “old guard” of senior executives as they desperately struggle to deal with commoditizing markets, the loss of their differentiator and the inevitable impact on profitability. At the same time, the...
The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level, Book by Colin Shaw and Ryan Hamilton, Review About The Book: Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw, and Hamilton provide a new understanding of how people behave, explain what it means...
Masters of Scale: Surprising Truths from the World’s Most Successful Entrepreneurs by Reid Hoffman, June Cohen & Deron Triff About the Book: What can you learn from a Silicon Valley legend and a pantheon of iconic leaders? The key to scaling a successful business isn’t talent, network, or strategy. It’s an entrepreneurial mindset — and...
The Introvert’s Edge To Sales: How the Quiet and Shy Can Outsell Anyone by Matthew Pollard About The Book: The Introvert’s Edge to Sales: How the Quiet and Shy Can Outsell Anyone by Matthew Pollard, was published in January 2018 and contains 240 pages. Amazon link to purchase for Paperback copy Kindle and Audio...
Success Through Diversity: Why The Most Inclusive Companies Will Win by Carol Fulp, Book Review About The Book: Explores how investing in a racially and ethnically diverse workforce will help make contemporary businesses more dynamic, powerful, and profitable In our fast-changing demographic landscape, companies that proactively embrace diversity in all areas of their operations...
How To Write a Simple Book Review: It’s easier than you think! by Allyson R. Abbott About The Book: Pinnacle Award Winning Book. ‘Best Book in ‘How To’ Category 2016 5 Star award-Winning Seal from Readers’ Favorite. How to Write a Simple Book Review; it’s easier than you think. By International Bestselling British Author Allyson R. Abbott...
Be Amazing Or Go Home: Seven Customer Service Habits That Create Confidence with Everyone Book by Shep Hyken, Review About The Book: Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn’t an out-of-reach goal. In fact, amazement is a habit that anyone...
It was just 2 nights ago 6/17/2018 that I purchased the domain 3ee.info and I was looking for affordable web hosting that of course google ads took me to GoDaddy advertisement for just $1 per month web hosting. I usually don’t like cheap offers but as I was chatting with their customer service rep, and...